Your Privacy Matters
Understanding how we protect and handle your personal information at Netbet Casino.
This Privacy Policy explains how Netbet Casino collects, uses, and protects your personal information when you visit our website or use our services. We are committed to maintaining the privacy and security of your data while providing you with an exceptional gaming experience.
By using our platform, you consent to the practices described in this policy. We comply with all applicable data protection laws and regulations, including GDPR for European users and other regional privacy requirements.
Last Updated
January 3, 2026
Information We Collect
Netbet Casino collects various types of information to provide secure gaming services and comply with licensing requirements. This includes personal details you provide during registration, such as your name, email address, date of birth, and contact information. We also collect identification documents as part of our Know Your Customer (KYC) verification process.
Technical data is automatically gathered when you use our platform, including your IP address, browser type, device information, and gaming activity. This helps us improve our services and ensure platform security. Payment information is collected when you make deposits or withdrawals, though sensitive financial data is handled by secure payment processors.
Personal Information
- • Name and contact details
- • Date of birth and address
- • Identity verification documents
Technical Data
- • Device and browser information
- • Gaming activity and preferences
- • Transaction history
How We Use Your Information
Your personal information is used primarily to provide gaming services and maintain account security. This includes processing deposits and withdrawals, verifying your identity to prevent fraud, and ensuring compliance with gambling regulations. We use your data to customize your gaming experience and provide customer support when needed.
Marketing communications are sent only with your consent and can be unsubscribed from at any time. We may analyze gaming patterns to detect problem gambling behaviors and offer responsible gaming tools. Your data helps us improve our platform and develop new features that enhance the user experience.
Legal obligations require us to retain certain records for regulatory compliance and anti-money laundering purposes. We never sell your personal information to third parties and only share data when legally required or with trusted service providers under strict confidentiality agreements.
Cookies and Tracking
Netbet Casino uses cookies and similar technologies to enhance your browsing experience and analyze website usage. Essential cookies are necessary for basic site functionality, including login sessions and security features. These cookies cannot be disabled without affecting the platform's operation.
Analytics cookies help us understand how players interact with our games and website, allowing us to improve performance and user experience. Marketing cookies may be used to personalize promotional content and track campaign effectiveness. You can manage cookie preferences through your browser settings or our cookie consent tool.
Cookie Notice
Disabling certain cookies may limit website functionality and affect your gaming experience. Essential cookies remain active for security purposes.
Your Privacy Rights
Under data protection laws, you have several rights regarding your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your personal data when legally permissible. You also have the right to restrict processing or object to certain uses of your information.
Data portability rights allow you to receive your personal information in a structured, machine-readable format or request its transfer to another service provider. For marketing communications, you have the right to withdraw consent at any time by using unsubscribe links or contacting our support team.
Access & Correction
View and update your personal information through your account settings or by contacting support.
Deletion & Portability
Request data deletion or transfer, subject to legal retention requirements and active accounts.
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our dedicated privacy team. We aim to respond to all privacy-related inquiries within 30 days and will work with you to address any concerns about how your personal information is handled.
For urgent security concerns or suspected data breaches affecting your account, please contact our support team immediately through live chat or email. We take all privacy and security matters seriously and investigate each report thoroughly.
Privacy Contact Methods
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